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Tiber River is committed to the safety of our children. Persons under the age of 18 may not enroll as Tiber River Independent Ambassadors (hereafter “Ambassador”) or register as customers. Children under the age of 13 may not purchase products through any of our websites. Tiber River does not solicit or knowingly collect personally identifiable information from children under the age of 13. If Tiber River obtains actual knowledge that it has collected personally identifiable information from a child under the age of 13, we will immediately delete such information from our database. Because Tiber River does not collect personally identifiable information from children under the age of 13, Tiber River has no such information to use or disclose to third parties.
Collection of Information
We collect personally identifiable information, like names, email addresses, postal addresses, etc., when voluntarily submitted by our visitors (you are free to browse our sites without submitting personal information). The information you provide will only be used to fulfill a specific request, unless you give us permission to use it in another manner (e.g. to add you to one of our mailing lists). Tiber River may retain and use your personal information for several purposes. We may store and process your information to better understand your needs and how we can improve our products and services. We may also use your email address to send you updates about new products. Tiber River does not intend to collect any personal information (such as name, address, telephone number, age or email address) from persons under the age of 18.
Cookies and Tracking Technology
When you view one of our Tiber River websites, we may store some information in the form of a “cookie” or similar file that is automatically downloaded to your computer. Cookies are small files that enable us to better customize your online experience with Tiber River. Cookies may assist us in tailoring a web page or advertisement to better match your interests and preferences. Information gathered through these cookies may include the date and time of your visits, the pages you viewed, the time you spent at our website, and websites visited just before and just after visiting our websites. Please be assured that cookies are safe. They are not programs that can be used to damage files and your personal information cannot be gathered from them. You are always free to decline our cookies if your browser permits, although and in that case, you may not be able to use certain features on our site. In addition, Tiber River may log the Internet Protocol (“IP”) address of the location from where you are visiting our websites. This is a security measure to protect our company information and detect fraud.
Credit Card Information
Credit card information collected at Ambassador registration or for shopping cart orders is used only to process payment for the transaction and, generally, is not retained by us. You may, however, voluntarily elect to securely store your credit card information for your convenience in order to pay for future orders. In addition, if you register with us as an Ambassador or participate in an auto fulfillment program, your credit card information will be securely stored in order to pay for automatic shipments or standing orders, and to pay any renewal fees that you have agreed in advance to pay as they become due. You may add, edit, and delete your stored card information.
Information That You Make Public
This website may contain features (e.g., public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information, or other material, including some of your personal information. Any information that you choose to disclose by means of such features becomes public information over which Tiber River is unable to exercise control. You should exercise caution when deciding to disclose your personal information by means of such features, and you agree to assume all responsibility for doing so.
Use of Your Information
Tiber River will use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our Ambassadors, customers, and online visitors. We may also use your personal information to resolve disputes, troubleshoot problems, inform you of services or products, customize your experience, or to detect and protect Tiber River against error, fraud or other criminal activity. Tiber River may share your personal information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: 1) permitted or required by law; 2) trying to protect against or prevent actual or potential fraud or unauthorized activity; or, 3) investigating fraud that has already taken place. The information provided to these entities is not for marketing purposes.
Communications from Tiber River
By enrolling as an Ambassador, registering as a customer, or making a purchase or other inquiry through the website, you consent to receive periodic email and other communications from us and from other Ambassadors. All Ambassadors and registered customers will occasionally receive information on products, services, special deals, and a newsletter. Customers who have not registered with Tiber River and who grant permission will also receive occasional information on products, services, special deals, and the like. On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send Ambassadors and/or customers an email notification. Generally, Ambassadors may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Tiber River communicates with Ambassadors and customers via email, regular mail, and telephone on a regular basis to provide requested services and regarding issues relating to their Tiber River accounts. In addition, Tiber River communicates with Ambassadors and customers with respect to products or services purchased from Tiber River. Such communications may be by email, regular mail, or telephone.
Tiber River understands that you may be concerned about the privacy and confidentiality of your personal information. Therefore, we have taken precautions to ensure that this information is safe and secure. Only authorized employees, agents or contractors (who have agreed to keep your information secure and confidential) have access to this information. However, please be aware that no data transmission over the Internet will be 100% secure. While Tiber River takes steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.
Privacy Contact Information
Terms and Conditions
We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All sizes and weights quoted are approximate. All prices listed are in the currency of the home country for the store in which you are visiting. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion.
We will use commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control. We will endeavor to notify users if delivery is delayed. All items are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses.
All textual and graphic content on this site, its organization and presentation, and our organization and domain name are our property, and are therefore copyrighted by us. The materials on this site may not be copied, reproduced, posted, or republished in any way. They may be downloaded, displayed, or printed by the user for non-commercial and lawful personal use only. Otherwise, the republication or use of these materials on any other website without prior written consent from us is prohibited, and all rights are reserved. The trademarks, logos, and service marks displayed on this site are registered and unregistered trademarks of Tiber River and others, and so your own use of them is prohibited. Images of people used on this site are used with permission or in accordance with applicable law. Reuse of them without permission may violate the privacy and publication rights of those persons.
By submitting content, users warrant that they have full right and authority to submit that content, and that they have sole copyright and proprietary right over that content. Users may not contribute, post or transmit unlawful, defamatory, or threatening material, that which would constitute or encourage criminal offenses, or violate any law. We reserve the right not to publish, or to remove, any content we deem inappropriate for any reason whatsoever.
This website should be accessed and used at your own risk. Though reasonable efforts have been made to ensure the website is current and contains no inaccuracies or errors, no guarantees are made that the website’s content will be error-free, accurate, complete or current at all or any times. When a mistake is noticed, we will correct it as soon as possible and make reasonable efforts to notify affected users. This may mean that orders not yet shipped may be cancelled.
We are not responsible for lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable connections, failed, incomplete, garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications. Tiber River and our directors and employees are not liable for any damages arising out of or related to access to or use of our site, or sites we link to, whether or not these damages are foreseeable and whether or not we have been advised of the possibility, including, without limitation, direct, indirect, special, consequential, incidental or punitive damages.
This agreement between Tiber River and you, the user, supersedes all prior agreements and understandings pertaining to this subject matter.
Supplemental Privacy Notice for California Residents. The following applies solely to California residents. Effective January 1, 2020.
Shine the Light. Residents of the State of California (under California Civil Code Section 1798.83) have the right to request from companies conducting business in California a list of all third parties, if any, to which the company has disclosed personal information during the preceding year for direct marketing purposes (e.g., requests made in 2021 will receive information about 2020 sharing activities). We comply with this law by offering California residents the ability to tell us not to share your personal information with third parties for their direct marketing purposes. To make such a request, please email us at firstname.lastname@example.org. You must include the name of this website and “California Resident” as the subject line, and your full name, e-mail address, and postal address in your message. Please note that any request under this paragraph will be limited to our use and disclosure of your personal information. You will need to make the same request of your Ambassador if you would like to obtain information about any disclosure that she or he has made of your personal information.
California Consumer Privacy Act Notice. California law requires us to disclose information regarding the categories of personal information that we have collected about California consumers, the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties with whom we share personal information. Note that personal information does not include:
Your Rights as a California Resident. If you are a California resident, you may have certain rights under the CCPA as described below:
To exercise any of your rights under this section, contact us at 1-855-962-1574 or email@example.com, or via www.tiberriver.com/pages/ccpa-opt-out. You will be required to provide us with your name, address, Ambassador or customer identification number, and the last four digits of the credit card that you have on file with us so that we can verify your identity.
Supplemental Privacy Notice for Nevada Residents. The following applies solely to Nevada Residents.
Residents of Nevada have certain rights with respect to your personal information.