Please read our Privacy Policy carefully prior to using this website. By using the Tiber River Site, you indicate your agreement with our Privacy Policy. If you do not agree to our Privacy Policy, do not use this site.

Thank you for visiting Tiber River’s website. Tiber River respects the privacy of every individual who visits our websites and online areas. Tiber River is committed to protecting the privacy of the visitors to our websites and our Independent Ambassadors (Ambassadors). This Privacy Policy outlines the information Tiber River will collect and how we will use that information. It applies to your use of www.tiberriver.com and any other website owned or operated by Tiber River.

This Privacy Policy is only to our websites and not to any third-party websites that may link to or from this website, which may have data collection, storage and use practices and policies that differ materially from this Privacy Policy. Please be aware that Tiber River is not responsible for the privacy practices of such other sites. We encourage users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information. This privacy statement applies solely to information collected by Tiber River websites.

Each time you visit or use this website, the then-current version of this Privacy Policy will apply. Accordingly, each time you visit the website you should check the date of this Privacy Policy (which appears at the end) and review any changes since the last time you visited the website. For additional information, see the section concerning Revisions to the Tiber River Privacy Policy below.

Children's Privacy
Tiber River is committed to the safety of our children. Persons under the age of 18 may not enroll as Tiber River Independent Ambassadors (hereafter “Ambassador”) or register as customers. Children under the age of 13 may not purchase products through any of our websites. Tiber River does not solicit or knowingly collect personally identifiable information from children under the age of 13. If Tiber River obtains actual knowledge that it has collected personally identifiable information from a child under the age of 13, we will immediately delete such information from our database. Because Tiber River does not collect personally identifiable information from children under the age of 13, Tiber River has no such information to use or disclose to third parties.

Collection of Information
We collect personally identifiable information, like names, email addresses, postal addresses, etc., when voluntarily submitted by our visitors (you are free to browse our sites without submitting personal information). The information you provide will only be used to fulfill a specific request, unless you give us permission to use it in another manner (e.g. to add you to one of our mailing lists). Tiber River may retain and use your personal information for several purposes. We may store and process your information to better understand your needs and how we can improve our products and services. We may also use your email address to send you updates about new products. Tiber River does not intend to collect any personal information (such as name, address, telephone number, age or email address) from persons under the age of 18.

Cookies and Tracking Technology
When you view one of our Tiber River websites, we may store some information in the form of a “cookie” or similar file that is automatically downloaded to your computer. Cookies are small files that enable us to better customize your online experience with Tiber River. Cookies may assist us in tailoring a web page or advertisement to better match your interests and preferences. Information gathered through these cookies may include the date and time of your visits, the pages you viewed, the time you spent at our website, and websites visited just before and just after visiting our websites. Please be assured that cookies are safe. They are not programs that can be used to damage files and your personal information cannot be gathered from them. You are always free to decline our cookies if your browser permits, although and in that case, you may not be able to use certain features on our site. In addition, Tiber River may log the Internet Protocol (“IP”) address of the location from where you are visiting our websites. This is a security measure to protect our company information and detect fraud.

Credit Card Information
Credit card information collected at Ambassador registration or for shopping cart orders is used only to process payment for the transaction and, generally, is not retained by us. You may, however, voluntarily elect to securely store your credit card information for your convenience in order to pay for future orders. In addition, if you register with us as an Ambassador or participate in an auto fulfillment program, your credit card information will be securely stored in order to pay for automatic shipments or standing orders, and to pay any renewal fees that you have agreed in advance to pay as they become due. You may add, edit, and delete your stored card information.

Information That You Make Public
This website may contain features (e.g., public profiles, forums, and message boards) that permit you to upload, post, transmit, display, perform or distribute content, information, or other material, including some of your personal information. Any information that you choose to disclose by means of such features becomes public information over which Tiber River is unable to exercise control. You should exercise caution when deciding to disclose your personal information by means of such features, and you agree to assume all responsibility for doing so.

Use of Your Information
Tiber River will use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our Ambassadors, customers, and online visitors. We may also use your personal information to resolve disputes, troubleshoot problems, inform you of services or products, customize your experience, or to detect and protect Tiber River against error, fraud or other criminal activity. Tiber River may share your personal information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: 1) permitted or required by law; 2) trying to protect against or prevent actual or potential fraud or unauthorized activity; or, 3) investigating fraud that has already taken place. The information provided to these entities is not for marketing purposes.

Except as specifically set forth in this Privacy Policy, Tiber River DOES NOT share or sell personal information. Tiber River may share aggregated information from time to time with its partners, vendors or other third parties. When such aggregate information is shared by Tiber River, no personal information is shared.

Disclosure Practices
Except under the following circumstances and otherwise as set forth in this Privacy Policy, Tiber River will keep your personal information private and will not sell it to or share it with third parties.

  • Disclosure in Connection with Services. Tiber River discloses personal information to those who help it provide services, including those who perform technical, administrative and data processing tasks such as hosting, billing, fulfillment, and data storage and security.
  • By Law or to Protect Rights. Tiber River discloses personal information when required to do so by law, or in response to a subpoena or court order, or when Tiber River believes in its sole discretion that disclosure is reasonably necessary to protect the property or rights of Tiber River, third parties or the public at large.
  • Legally Required Law Enforcement, Judicial and Administrative Agency Disclosures. Tiber River will provide confidential and personally identifiable information as necessary to comply with judicial and administrative orders, subpoenas, Civil or Criminal Investigative Demands, Administrative and Regulatory Demands and other legal obligations. In order for Tiber River to conduct business in certain jurisdictions, Tiber River must disclose certain personally identifiable and confidential information to regulatory authorities in such jurisdictions. Such information may include, but is not limited to, income information and personally identifiable information.
  • Business Transfers; Bankruptcy. Tiber River reserves the right to transfer all personal information in its possession to a successor organization in the event of a merger, acquisition, or bankruptcy or other sale of all or a portion of Tiber River’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred personal information will be subject to this Privacy Policy, or to a new privacy policy if you are given notice of that new privacy policy and an opportunity to affirmatively opt-out of it. Personal information submitted or collected after a transfer, however, may be subject to a new privacy policy adopted by Tiber River’s successor organization.
  • Unpaid Accounts. If you fail to pay any balance owed to Tiber River, we may, as permitted by law, report your personal information, including without limitation your unpaid balance, to consumer credit reporting services, collection agencies and others.
  • Invite a Friend. When you invite family or friends to join the Tiber River opportunity or to attend a Tiber River home party, Tiber River will send an email on your behalf to the indicated recipient. Your name and email address may appear in the “From” line of such email or otherwise within the email message.
  • Lead Assignment and Ambassador Locator Features. Tiber River occasionally will assign prospective sales and prospective Ambassador leads to Ambassadors. In these cases, we will provide the prospective customer or Ambassador with the appropriate Ambassador’s name and contact information and/or provide an Ambassador with the prospective customer’s or Ambassador’s name and contact information. In addition, Tiber River has an Ambassador Locator feature on its website. Pursuant to this feature, a prospective customer or prospective Ambassador can locate a nearby Ambassador. In order to make the Ambassador Locator feature and the lead assignments effective, the company will provide the prospective customer or prospective Ambassador with the appropriate Ambassador’s name and contact information, which may include his/her telephone number, address, and/or email address.
  • Downline Activity/Genealogy Reports. As a network marketing company, Tiber River provides certain information to Ambassadors regarding other Ambassadors and customers enrolled in an Ambassador’s downline marketing organization (sales team). To help Ambassadors in Tiber River’s network marketing program manage their independent businesses, we provide our Ambassadors with some of the personal information of the other Ambassadors whom they have personally sponsored/enrolled as well as other Ambassadors who are on their marketing teams. If you enroll as an Ambassador or register as a Tiber River customer, your name, address, telephone number, and email address, as well as data relating to your sales, purchases, and recruitment activity will be disclosed to the Ambassador who sponsored you and to other Ambassadors who are upline to you and your sponsoring Ambassador. No other personal information will be shared with Ambassadors. Such information is shared via the Ambassador Back-Office. Information relating to downline Ambassadors is made available to Ambassadors subject to a confidentiality and non-solicitation covenant in the agreement that each Ambassador enters into with Tiber River. However, Tiber River does not warrant that other Ambassadors will adhere to the confidentiality and non-solicitation covenants, and Tiber River shall not be responsible for Ambassadors’ violation of these covenants. By enrolling as an Ambassador or registering as a customer, you consent to the disclosure of your personal information as described in this paragraph.
  • From time-to-time we conduct surveys of our customers and Ambassadors. We may outsource the survey to a third party. We will provide the third-party survey company with your personal information as is necessary for the third-party survey company to conduct the survey and to those third parties whom we engage to review and analyze the results of the survey. We will not provide your social security number, credit card or banking information to the survey provider.

Communications from Tiber River

By enrolling as an Ambassador, registering as a customer, or making a purchase or other inquiry through the website, you consent to receive periodic email and other communications from us and from other Ambassadors. All Ambassadors and registered customers will occasionally receive information on products, services, special deals, and a newsletter. Customers who have not registered with Tiber River and who grant permission will also receive occasional information on products, services, special deals, and the like. On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance, we might send Ambassadors and/or customers an email notification. Generally, Ambassadors may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Tiber River communicates with Ambassadors and customers via email, regular mail, and telephone on a regular basis to provide requested services and regarding issues relating to their Tiber River accounts. In addition, Tiber River communicates with Ambassadors and customers with respect to products or services purchased from Tiber River. Such communications may be by email, regular mail, or telephone.

Security
Tiber River understands that you may be concerned about the privacy and confidentiality of your personal information. Therefore, we have taken precautions to ensure that this information is safe and secure. Only authorized employees, agents or contractors (who have agreed to keep your information secure and confidential) have access to this information. However, please be aware that no data transmission over the Internet will be 100% secure. While Tiber River takes steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.

Revisions to the Tiber River Privacy Policy
We reserve the right to change or revise this Policy at any time. We recommend that you periodically visit this page to determine the current Privacy Policy. Your continued use of our Tiber River websites, following the posting of changes to this Privacy Policy, will signify your acceptance of those changes.

Privacy Contact Information
If you have any questions, concerns or comments about our Privacy Policy, you may contact us by email at customerservice@tiberriver.com.

Terms and Conditions
By accessing our website, you, the user, agree to the terms and conditions we set out here. These terms and conditions may change at our discretion any time, and without notice. All orders and purchases made through this site are also governed by these terms and conditions. Use of and orders placed on this website are governed by the laws and the courts of the state of Wisconsin, United States of America. The user is also responsible for complying with these laws. The United Nations Convention on Contracts for the International Sale of Goods will not apply. Any dispute arising from or relating to this privacy policy shall be brought in the courts of the State of Wisconsin, residing in Milwaukee County. Each party to a dispute arising from or relating to this privacy policy shall bear his/her/its own attorney’s fees, costs, and expenses. If a visitor to this site wishes to bring an action for the breach of this privacy policy, he/she shall do so on an individual basis. Visitors waive all rights to bring an action on a class or consolidated basis.  If a visitor to this site is also a Tiber River Ambassador and combines claims under this privacy policy with claims that are subject to the Tiber River Ambassador Agreement, the dispute resolution provisions of the Tiber River Ambassador Agreement shall govern.

We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and item availability. All sizes and weights quoted are approximate. All prices listed are in the currency of the home country for the store in which you are visiting. All prices listed on this site are subject to confirmation. You agree to pay all charges payable for your order. We reserve the right to limit the quantity of items that you may buy. We also reserve the right to cancel orders at our discretion.
We will use commercially reasonable efforts to deliver items as quickly as possible, and within any time indicated. However, we are not responsible for delivery delays beyond our control. We will endeavor to notify users if delivery is delayed. All items are delivered by a third party, and delivery is governed by their shipping contracts. We reserve the right not to ship to certain addresses.

Copyright Considerations
All textual and graphic content on this site, its organization and presentation, and our organization and domain name are our property, and are therefore copyrighted by us. The materials on this site may not be copied, reproduced, posted, or republished in any way. They may be downloaded, displayed, or printed by the user for non-commercial and lawful personal use only. Otherwise, the republication or use of these materials on any other website without prior written consent from us is prohibited, and all rights are reserved. The trademarks, logos, and service marks displayed on this site are registered and unregistered trademarks of Tiber River and others, and so your own use of them is prohibited. Images of people used on this site are used with permission or in accordance with applicable law. Reuse of them without permission may violate the privacy and publication rights of those persons.

User-Provided Content
By submitting content, users warrant that they have full right and authority to submit that content, and that they have sole copyright and proprietary right over that content. Users may not contribute, post or transmit unlawful, defamatory, or threatening material, that which would constitute or encourage criminal offenses, or violate any law. We reserve the right not to publish, or to remove, any content we deem inappropriate for any reason whatsoever.

Our Liability
This website should be accessed and used at your own risk. Though reasonable efforts have been made to ensure the website is current and contains no inaccuracies or errors, no guarantees are made that the website’s content will be error-free, accurate, complete or current at all or any times. When a mistake is noticed, we will correct it as soon as possible and make reasonable efforts to notify affected users. This may mean that orders not yet shipped may be cancelled.
We are not responsible for lost, incomplete, illegible, misdirected or stolen messages or mail, unavailable connections, failed, incomplete, garbled, or delayed transmissions, online failures, hardware, software, or other technical malfunctions or disturbances, whether or not these circumstances affect, disrupt, or corrupt communications. Tiber River and our directors and employees are not liable for any damages arising out of or related to access to or use of our site, or sites we link to, whether or not these damages are foreseeable and whether or not we have been advised of the possibility, including, without limitation, direct, indirect, special, consequential, incidental or punitive damages.

Effective Date

The effective date of this Privacy Policy is June 1, 2021.

This agreement between Tiber River and you, the user, supersedes all prior agreements and understandings pertaining to this subject matter.

 

Supplemental Privacy Notice for California Residents. The following applies solely to California residents. Effective January 1, 2020.

Shine the Light. Residents of the State of California (under California Civil Code Section 1798.83) have the right to request from companies conducting business in California a list of all third parties, if any, to which the company has disclosed personal information during the preceding year for direct marketing purposes (e.g., requests made in 2021 will receive information about 2020 sharing activities). We comply with this law by offering California residents the ability to tell us not to share your personal information with third parties for their direct marketing purposes. To make such a request, please email us at customerservice@tiberriver.com. You must include the name of this website and “California Resident” as the subject line, and your full name, e-mail address, and postal address in your message. Please note that any request under this paragraph will be limited to our use and disclosure of your personal information. You will need to make the same request of your Ambassador if you would like to obtain information about any disclosure that she or he has made of your personal information.

California Consumer Privacy Act Notice. California law requires us to disclose information regarding the categories of personal information that we have collected about California consumers, the categories of sources from which the information was collected, the business or commercial purposes (as those terms are defined by applicable law) for which the information was collected, and the categories of parties with whom we share personal information. Note that personal information does not include:

  • Publicly available information from government records.
  • De-identified or aggregated consumer information.
  • Information excluded from the CCPA’s scope, such as:
    • health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
    • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Your Rights as a California Resident. If you are a California resident, you may have certain rights under the CCPA as described below:

  • If you enroll as an Ambassador or register as a customer, or purchase products or services from us, you will be required to provide certain personal information. You have certain rights to your personal information. You may request information relating to your personal information by contacting the Company at 1-855-962-1574 or customerservice@tiberriver.com. You will be required to provide us with your name, address, Ambassador or customer identification number, and the last four digits of the credit card that you have on file with us so that we can verify your identity.
  • You have the right to know:
    • The California Consumer Privacy Act (CCPA) sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not believe we engage in such activity and have not engaged in such activity in the past 12 months.
    • Tiber River does not sell your personal information to any third party.
    • In the 12 months preceding the revision date of this Privacy Policy, we have not sold any personal information.
    • We do not discriminate against consumers as a result of a consumer’s exercise of any of his or her rights listed in this section. For example, we will not, as a result of a consumer’s exercise of any rights listed in this section:
      • Deny goods or services to the consumer;
      • Charge different prices or rates for goods or services;
      • Provide a different level or quality of goods or services; or
      • Suggest in any way that a consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.
    • We may provide discounts or other incentives to customers who provide us with certain of their personal information. For example, we may offer a discount to a consumer who provides her contact information and payment information in order to register with us.
  • You may request the following:
    • A description of the categories of personal information we collect and the reasons we collect this information.
    • All personal information we have about you.
    • If your Ambassador or customer agreement is cancelled for any reason, once four years have passed you may request that we delete your personal information.
    • A description of the categories of personal information we collect and the categories of third parties to which we disclose your personal information.
    • A list of third parties to which we have provided your personal information for business purposes, and the corresponding purpose for which we have disclosed your information.

To exercise any of your rights under this section, contact us at 1-855-962-1574 or customerservice@service.com, or via www.tiberriver.com/pages/ccpa-usa. You will be required to provide us with your name, address, Ambassador or customer identification number, and the last four digits of the credit card that you have on file with us so that we can verify your identity.

 

Supplemental Privacy Notice for Nevada Residents. The following applies solely to Nevada Residents.

Residents of Nevada have certain rights with respect to your personal information.

  • You have the right to know that we do not sell any of your personal information to any third party or parties.
  • You have the right to request that we not sell any of your personal information. Although we do not sell your personal information to any third parties, you have the right to submit a request to us directing us not to sell any of your personal information that we have collected from you or will collect from you in the future to any third party or parties. You may make such a request by sending an email to us at customerservice@tiberriver.com. Please include the following information in your request: Your name, your email address, and, if applicable, your Ambassador or customer identification number. Upon our receipt and verification of your identity, we will not sell your personal information. Within 60 days of our receipt of your request, we will respond to you.
  • We collect the following types of personal information from visitors who browse our website: None.
  • We collect the following types of personal information (“Covered Information”) from visitors who purchase products from us or enroll as Ambassadors through our websites:
    • First name, middle name or middle initial, and last name;
    • Home or other physical mailing address;
    • Credit card or other payment information;
    • Email address;
    • Telephone number; and
    • Social Security Number (Ambassadors Only).
  • We share Covered Information only as specified in this Privacy Policy.
  • If you wish to review, update, or otherwise make changes or request that changes be made to the Covered Information you have provided to us, you may do so as specified in “Making Changes to Your personal information” below.
  • If we ever change the types of Covered Information that we collect from you, with whom we share it, or the process by which you may review and request or make changes to your Covered Information that is collected and maintained by us, we will notify you as described in the “Changes to this Privacy Policy” below.
  • No third party or third parties may collect Covered Information about your online activities over time when you use any of our websites.